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Airtel Employee Viral Video: The customer said that the employee was refusing to address his grievances and had screamed at him.
Airtel Employee Viral Video: An Airtel employee refused to speak in Marathi to a customer.
A video of an Airtel employee in Mumbai refusing to interact with a customer in Marathi was widely shared on social media. In the video, the employee responds to a customer’s complaint, saying, “Why should I speak in Marathi? Where is it written to speak Marathi in Maharashtra? You should speak to me properly.”
She continues, “Marathi is not important to me. We live in Hindustan and anyone can use any language.”
The customer said that the employee was refusing to address his grievances and had screamed at him.
“Have you bought, or do you own Maharashtra? Are you going to tell me where to work and not to work? Recording is not allowed, or I will call the police,” the Airtel employee is heard telling the customer.
The Airtel administration should take note and explain the importance of Marathi language to the employees. If there are numerous Airtel Marathi customers in Maharashtra, if you want to maintain it, then the right steps will not be seen in Mumbai. There is no opposition to other languages but there must be a Marathi speaking 5% employee. pic.twitter.com/xRBO2nSzqh– Akhil Chitre Akhil Pictures (@akhil1485) March 11, 2025
Airtel has not issued an official reaction on the incident yet.
BJP MLC Chitra Wagh slammed the Airtel employee in a post on X, saying, “The arrogance and rudeness in the Airtel gallery has come to light. Disrespect for Maharashtra and the Marathi language will not be tolerated. Airtel should apologise to all Marathi speakers on behalf of that girl.”
“Going forward, every manager and employee in your galleries must be proficient in Marathi, and recruitment should prioritise individuals fluent in the language,” Chitra Wagh said, adding, “If one resides in Maharashtra, they must know Marathi. If they don’t, they should at least be willing to learn and respect the language.”
