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GST 2.0: To reduce the tax burden on people, the government has cut GST rates. Due to this, the prices of things and services of most important and daily use have been reduced. But many reports have revealed that shopkeepers and e-commerce stores have not yet reduced the prices of these items. The difference between tax deduction and prices being charged by shopkeepers is increasing concern whether GST cuts are really benefiting to consumers.
Government issued helpline number
There has been a flood of complaints against shops and online stores on behalf of people. Consumers say that the impact of GST rate cuts is not visible on their pockets. On this, the government had to take immediate steps so that the buyers can get relief in the true sense.
The government has made consumers aware that if they feel that they are being overcharged, then they can easily lodge a complaint.
How to complain?
Toll-free number: 1915
WhatsApp Number: 8800001915
Online Portal: Ingram (Integrated Grievance Settlement System)
The Central Board of Indirect Taxes and Customs has made it clear that consumers can file a complaint by calling or WhatsApp messages on National Consumer Helpline (NC).
Big improvement in GST
To simplify GST rates, the government has now decided to place only 2 slabs (5% and 18%) in place of 4 slabs. These reforms have reduced the prices of 99% of daily use items. The government said that it is constantly monitoring the pricing and many companies have also announced to reduce the price and reduce the price so that it can benefit the consumers.
If GST deduction does not get the benefit, then it is your right to complain against it and it is your responsibility as a consumer.
