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Zepto has been accused by a former contract worker of creating a hostile and abusive work environment.
Zepto clarified the person was hired via a third-party vendor, not on its payroll. (Photo Credit: X)
A former contract worker with Zepto has come forward with troubling allegations about his time at the fast-growing quick-commerce company. He described the experience as nothing less than “psychological warfare.”
In a detailed and now widely shared Reddit post, the ex-employee describes gruelling work hours, a toxic management style, and a lack of support from within the organisation.
“I was broke, jobless and desperate,” the user explained while sharing their reason for taking the job. His post—reportedly written with the help of ChatGPT—described an emotionally draining routine and a persistent climate of fear.
In the post, the ex-employee outlined an exhausting work routine marked by long hours and little rest. “Six days a week, sometimes all seven. 9 AM to 8 PM, occasionally later. No lunch break some days. No holidays. No structure. If someone from the team took a break, it was fine—but if I took one, I’d get a call from a senior asking why I’m not ‘committed’,” the Redditor wrote.
Check the post here:
The individual stated that being a contract employee he was excluded from Zepto’s HR support systems.
The post highlights not just excessive workload but also instances of persistent and deliberate intimidation. “One manager literally started making hand gestures as if he was going to slap or punch me—repeatedly. He never hit me, but the intimidation was constant,” the Reddit user stated. He added, “That feeling of being trapped, of never knowing when the shouting might turn into something physical… that’s trauma.”
“I used to freeze at my desk, scared, anxious, and helpless,” his lengthy post read. The post stated that the company showed no compassion, even on the employee’s last day of work. “The HR showed zero empathy,” the Redditor mentioned. Despite having a fever, he was still required to return the company laptop within an hour.
In response to the controversy, Zepto told Hindustan Times that the problem originated with a third-party vendor and not with the company’s team.
- Location :
Delhi, India, India
- First Published:
